Reflection PKI Services Manager 1.0 Does Not Automatically Shut Down or Start Up

Once you have installed and started Reflection PKI Services Manager, if the host system is restarted or rebooted, PKI Services Manager won't automatically shut down, nor will it automatically restart when the system comes back up.

Note: This technical note applies to Reflection PKI Services Manager version 1.0 only. The issue has been resolved in version 1.1. For information about Reflection PKI Services Manager 1.1 see KB 7021872.

The solution is to configure the system's environment to start and stop PKI Services Manager by creating runlevel links to the PKI Services Manager init script or by using the system's service management tools to enable automatic startup and shutdown for PKI Services Manager.

Operating System Examples

Solving this issue is a two-step process. First, locate the PKI Services Manager init script, and then add the PKI Services Manager start and stop links to the init script. The PKI Services Manager init script location and the process for adding the start and stop links vary depending on the operating system. Several examples are listed below.

Linux (SUSE Linux Enterprise Server or Red Hat Enterprise Linux)

On SUSE Linux Enterprise Server, PKI Services Manager init script location:

On Red Hat Enterprise Linux, PKI Services Manager init script location:

To enable automatic startup and shutdown of PKI Services Manager, run /sbin/chkconfig to add the start and stop links to PKI Services Manager, for example:

IBM AIX 5.2 or 5.3

PKI Services Manager init script location: /etc/rc.d/init.d/pkid

To enable automatic startup and shutdown of PKI Services Manager, follow these steps:

1. Create symbolic link for startup: /etc/rc.d/rc2.d/S900pkid:

2. Create symbolic link for stop: /etc/rc.d/rc2.d/K100pkid:

HP-UX on PA-RISC, IA64

PKI Services Manager init script location: /sbin/init.d/pkid

To enable automatic startup and shutdown of PKI Services Manager, follow these steps:

1. Create symbolic link for startup: /sbin/rc2.d/S900pkid:

2. Create symbolic link for stop: /sbin/rc1.d/K100pkid:

Sun Solaris 8 or 9

PKI Services Manager init script location: /etc/init.d/pkid

To enable automatic startup and shutdown of PKI Services Manager, follow these steps:

1. Create symbolic link for startup: /etc/rc2.d/S98pkid:

2. Create symbolic link for stop: /etc/rc0.d/K30pkid:

3. Create symbolic link for stop: /etc/rc1.d/K30pkid:

4. Create symbolic link for stop: /etc/rcS.d/K30pkid:

Sun Solaris 10 on SPARC, Intel x86

PKI Services Manager init script location: /etc/init.d/pkid

To enable automatic startup and shutdown of PKI Services Manager, follow these steps:

1. Copy the pkid init script to /lib/svc/method/site/pkid.
2. Create the manifest file pkid.xml in /var/svc/manifest/network/pkid.xml.
3. Import the new service:

The pkid.xml should be configured so that the PKI Services Manager service will automatically start on system startup.

Legacy KB ID

This document was originally published as Attachmate Technical Note 2424.